There is more to Intermed Hospital (IH) nurse than meets the eye. Most people view nurses in Mongolia as merely the “doctor’s assistant” who takes your vital signs, draws blood, gives injections, and asks a few questions. The IH nurse is in a class above the rest, as they are learning all about the role of the professional nurse which is exiting.
Here are five reasons to re-think the way you view IH nurses.
1: No white caps
The hospital dress code at IH does not include wearing what previously was the universal symbol of nursing – the white nurse’s cap. The cap that once symbolized dignity, dedication, and education has now become unnecessary. Many view caps as a reminder of the past, when nurses were viewed as “minions and maids.” Most importantly, caps can be a source of infection. What differentiates the IH nursing staff is not what they wear, but what they do. Nurses are not relegated to merely following doctors’ orders; they collaborate with physicians and the entire healthcare team for better patient outcomes.
2: Focus on care, not only the cure
Caring is the essence of nursing. Although caring is not an attribute exclusive to nurses, nursing requires a unique brand of care. Nurses focus on attending to the human response to illness and health conditions rather than on diagnosing or curing disease. What makes being cared for by a IH nurse unique? For IH nurses, care is not just a feeling or a thought; it is a deliberate act in service of the patient.
3: Putting a premium on education and training
What most patients do not see are the many hours their IH nurse spends in training. Although all new hires have nursing education degrees, nursing licenses, and many have extensive experience practicing at the best public hospitals in Mongolia, the moment any nurse is hired at a IH, he or she will go through to a one day employee orientation, a four-day new nurse orientation, weeks of in the unit orientation, and six months of preceptor-guided practice in their specialty. IH requires new nurses to attend customer service training, Basic Life Support (BLS) training and infection control training. In the critical areas, the nurses will have Advance cardiac Life Support (ACLS)
4: Communication matters
To be a successful IH nurse, requires one to possess good communication skills. They are trained to utilize communication tools such as AIDET (Acknowledge, Introduce, Duration, Explanation, Thanks) and SBAR (Situation, Background, Assessment, Recommendation). Dealing with patients and managing their high expectations can be very challenging, but IH nurses routinely aim to navigate through these challenges as part of providing a great patient experience.
5: Professional growth
IH seeks to provide nurses with opportunities to grow and develop their nursing careers. The IH career ladder for nurses consists of four different levels (Levels 1 through 4). Nurses can move up a level by passing an annual Promotion Exam. The Promotion Exam has both a written portion and a skills portion. The written test assesses knowledge and critical thinking regarding general nursing, each nursing specialty, and leadership. The skills simulation assesses a nurse’s real-time ability to deal with a variety of patient case scenarios. Senior nurses also have a chance to become and Nurse Unit Educators as well as other leadership positions, such as Head Nurse.
Being a IH nurse requires more than great nursing skills; it also requires up-to-date nursing knowledge, the right attitude, and great communications skills. Behind the scenes, nurses work tirelessly to ensure that patients get the best possible care. The next time you see a IH nurse, know that he or she is uniquely different from any nurse you may meet elsewhere. In addition to professional medical care, you can count on them to provide you with an excellent patient experience